Download a Word document of the full application form Cambourne Registration Form Jan 2020

Complete this tick box questionnaire to tell them what activities you would like to give and receive Skill and needs questionnaire pdf

The completed forms can be returned to

Fill in an online application to join Cambourne Timebank today

Sign up


See the members handbook for full detailed information about how the Timebank works TB Members Handbook Jan 2020



Cambourne Timebank is committed to protecting your personal data.  This privacy notice sets out how your personal data will be collected and processed in relation to Cambourne Timebank. Please note that this privacy notice will be regularly reviewed and may be updated from time to time.

What information do we collect?

We may collect the following information:

  • Name and address
  • Contact information including e-mail address
  • Information concerning your health so that we are aware of this information before making exchanges
  • Emergency contact details
  • References
  • Lifestyle preferences
  • Criminal convictions

We collect this information through the registration forms. The information is stored on a Timebank database, which is password protected and the information may be stored on paper forms, which are kept in a locked cupboard or draw.

Why do we process personal data?

We require this information to understand your needs and assess your suitability for membership of the scheme and to safeguard participants. Not having some personal details makes it difficult for a volunteer to do exchanges with other members. The data processing is necessary for our legitimate interests; this is the lawful basis for us to process personal data. We request sensitive personal data relating to any disabilities or health issues, in order to assess your volunteering capacity to undertake exchanges.

Who has access to the data?

Cambourne Timebank Management Committee have access to the data to run the Timebank and arrange exchanges. Timebanking UK have access to the data as they provide the online database software ‘Time Online 2’. They provide IT support for this platform.

Tempo will have access to your data if you have consented to share it with Tempo, in order to participate in the Time Credits scheme.

How do we protect your data?

We take data security very seriously.  We have controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by Cambourne Timebank Management Committee in the proper performance of their voluntary roles. Your data may be held securely in electronic and/or manual records.

For how long do we keep your data?

We store the data obtained on our database and paper copies may be kept securely by the Cambourne Timebank Management Committee while you are an active Timebank member and for 1 year after you inform us that you wish to terminate your membership.  

What are your rights?

Even if we already hold your personal data, you still have various rights under data protection legislation.  We will seek to deal with your request without undue delay and in accordance with any legislative requirements.  We may keep a record of your communication to help us resolve any issues or requests that you raise.

  • Right to object – if we are using data because we deem it necessary for our legitimate reasons to do so and you do not agree, you have the right to object.  You also have the right to object to being subject to automated decision making, including profiling and direct marketing.
  • Right to withdraw consent – where we have obtained your consent to process personal data for certain activities (including marketing), you may withdraw your consent and request that your personal data be deleted at any time.
  • Right to access (subject access request) – you have the right to ask us to confirm what information we hold about you at any time and may ask us to modify or update such information.  We may ask you to verify your identity, provide more information and/or where legally permitted decline your request and explain why.
  • Right to erasure – in the following circumstances, you have the right to request that your personal data be erased:  if the data is no longer necessary for the original purposes it was collected or processed, it has been processed unlawfully, it should be deleted due to a legal obligation or you object to processing and there is no overriding legitimate interest for us to continue processing.  We may only decline your request if certain limited conditions apply.
  • Right to portability – you have the right to ask us to transfer your data to another data controller.
  • Right to block or restrict processing whilst the organisation considers your requests exercised under data protection legislation.

If you would like to exercise any of these rights, please contact

If you are unhappy with the way in which your personal data has been processed you may in the first instance contact the Cambourne Timebank Management Committee.

If you remain dissatisfied then you have the right to complain directly to the Information Commissioner (

What if you do not provide personal data?

You will not be able to join the Timebank if you cannot provide us with your personal data.

Contact details of the Data Controller

Cambourne Timebank Management Committee

Jan 2020